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Advice & sales

Wine Cellars, Wine Bar, Cigar Cellars, Cellar Conditioner, & Storage

Delivery

EUROCAVE offers a delivery and installation service for all its products


Orders of accessories are delivered by post. If you are absent at the delivery time, a notice of passage is left in your letterbox. It indicates the post office where you can collect your parcel.
For cellar orders, delivery is made by a special carrier to guarantee maximum cellar safety.
This service includes :
Delivery on the ground, first, or second floors
Order unpacking
Cellar set-up and connection
Height adjustment
Disposal of packaging
To ensure the delivery of your wine cellar, the stairwell and the width of the doors must allow the passage of the wine cellar. Any delivery that does not respond to these criteria will be subject to an additional quote.

Warranty and after-sales service

Each EUROCAVE wine cellar, wine-by-the-glass cellar, and conditioner has a unique serial number to establish its origin and authenticity.


Only authorised EUROCAVE distributors are allowed to service the EUROCAVE products under warranty:
2 years for parts, labour, and travel on all wine cellars and conditioners
2 years for parts and labour for WineArt
2 years for wine rack parts


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